How To Track

How To Track

We know how important it is to keep an eye on the status of your order as you await delivery. This article will help you with this by providing information on the topics listed in the catalog.

Viewing Your Order Progress Page

Ordered Through Account:

Log into your eDressit account and click here to go to your orders page. If you have trouble getting into your account, you may have used Guest Checkout.

Ordered Through Guest Checkout:

If you don't remember whether you used your account or Guest Checkout to place your order, reach out to our Customer Service Team with your order details.

Understanding Your Order Status

Unfulfilled: We received payment and the order is in the production or processing stage. For estimated processing information, please check this page. During this time, you can cancel the order within a certain window. Learn more about this here. If you want to make any changes in this period, please refer to this page for more information about the time window and limitations.

Finding Your Tracking Number

We'll also notify you by email that your order has been shipped. We will include the tracking number in the email.

Once shipped, please get in touch with the carrier for an update on the order's delivery progress, as once the package leaves our facilities, we have very little control over what happens to the package. Unfortunately, our customer service team will not have any additional updates.

For more information about the shipping process, please view this page.