How To Order

How To Order

We've made placing an order with us as easy as possible. In general, you'll follow the same steps when ordering most items (with a few tweaks here and there). This article will provide helpful information on what you need to do and the topics listed in the catalog.

How To Place An Order

Step 1: Add item(s) to your shopping bag

Go to the item page and choose your preferred color, size, quantity, and personalized information (if applicable):

  • Color Options: If your preferred color is not listed, we cannot offer it in this style.
  • Size Options: You can choose either standard size or custom sizing. If ordering a custom size, you'll click on the "Custom Size", input your measurements, and you'll need to read and agree to our Custom Sizing terms and conditions before adding the item to your Shopping Bag.
  • Quantity Option: If we offer a quantity option for an item, you can add more than one item at a time according to your needs.

Once all options are chosen, click "Add to bag.

Step 2: Checkout when item selection is complete

Go to your shopping bag to review the item(s) selected. Make sure you have chosen the correct color and size.

  • You can also make some modifications if necessary:
  • You can click the plus or minus sign to change the quantity of the item.
  • You can click the trash can icon if you want to remove an item.
  • You'll need to provide your event date if you have one. (Please Note: The event date is a reference for us to complete your order instead of a promised arrival date. Usually, your order will arrive by or before the last date of its estimated delivery window provided at product page.)
  • You can complete order note.

Once you've reviewed and made all needed modifications, click "Check out" to move to the checkout stage.

Step 3: Complete order information

Contact Email

Once on the checkout page, you'll need to provide your email. If you haven't registered on our site and are already at the checkout stage, you don't need to register your details. In this section, you can simply input the email address you want to use for your order. 

Delivery

Fill in your shipping address or select one from your shipping address book.

You can choose "Log in" in this section if you already have an account on our site.

Shipping method

Choose your preferred shipping method.

We offer Standard Shipping for all countries/regions. For customers resident in the UK, we also provide expedited shipping options. We also offer super saving shipping for some items at a lower cost. But if that option does not appear, it is not provided.

Payment Methods

Choose your preferred payment method and fill in the payment information (if applicable).

We offer a variety of payment options for our customers.

Order summary

Shopping Bag

  • In this section, you'll be able to review your order once again to make sure everything is correct. If you need to make any changes, you can go back to your shopping bag and make the changes you need.

Use of Coupon

  • If you have a coupon enter the coupon code or selected coupon that has already been bundled to your account in the "Use Coupon Code" box and click "Apply".

Step 4: Submit your order

Once you have completed the three steps above, you'll need to check order is correct, including color, measurements, and style, and I have read eDressit return policy.

Then click "Pay now" and complete your payment.

After Ordering

Once you've placed your order and completed the payment, you'll be emailed a confirmation once we have received your payment.

Orders will not be processed until payment has been accepted. If your payment doesn't go through, we will notify you by email and give you the opportunity to continue with the order. If you get this email, please double-check the status of your order and your payment transaction history. If you believe your payment has arrived, please reply to our notification email with your transaction history. Our customer service team will be happy to help you solve the problem.