Account Issues

Trouble signing into my account

Please double check if the email address and password you put is correct. If you still can't sign in to your account, please contact our Customer Service team with your account information and details of your issue. They will liaise with our technical team to help resolve it.

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Changing account details

Please login to your account to change your account details directly. If you require further assistance, please send full details of your change request to our Customer Service team. They will reply within 24 hours.

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Forgotten my password

If you have forgotten your password, please click on this link to reset it.
If this doesn't work, please Contact Us, and with your permission, we will reset your password for you.